Terms and Conditions
1. Acceptance of Terms
By accessing this website, you agree to be bound by these Terms of Service, all applicable laws and regulations, and acknowledge responsibility for compliance with local laws. If you do not agree, please refrain from using the site. All content is protected by copyright and trademark laws.
2. License to Use
a. Permission is granted to temporarily download one copy of the materials (information or software) on website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
I. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on the website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or "mirror" the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The content is provided “as is.” We make no guarantees—implied or expressed—regarding accuracy, reliability, merchantability, fitness for a specific purpose, or the non-infringement of intellectual property.
4. Limitations of Liability
We shall not be held liable for any damages (including, without limitation, loss of data or profit, or business interruption) arising from the use or inability to use the materials on our site, even if we have been advised of the possibility of such damages.
5. Accuracy of materials
The information provided may include technical, typographical, or photographic errors. We do not guarantee all content is accurate or current and may update or remove materials without notice.
6. External Links
We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.
7. Modifications to Terms
We may revise these terms at any time without notice. By continuing to use the site and our services, you agree to be bound by the most recent version of these Terms and Conditions.
8. Payment Plans and Setup Fees
Merchant Automation offers two flexible pricing models:
Option 1: 50% setup fee upfront + 50% upon completion (Go-Live) with reduced monthly fees and a 30-day trial period.
Option 2: No setup fee, with slightly higher monthly payments and no trial offered.
All plans are month-to-month with no long-term contract. You may cancel at any time before the next billing cycle.
9. Refund policy
Due to the nature of custom digital services, we do not offer refunds for setup fees once work has begun. Monthly fees are billed in advance and are non-refundable once the billing cycle has started.
* Clients on trial-eligible plans must cancel in writing before the 30-day period ends to avoid billing.
* Plans without a trial begin billing immediately and are not eligible for a trial-related refund.
* Refund requests for billing errors or duplicate charges must be submitted in writing within 7 days.
10. Governing Law
These terms are governed by the laws of England and Wales (or update this if you're registered in another jurisdiction). You agree to submit to the exclusive jurisdiction of the courts within this region.
11. Services & Deliverables: Websites and Automations
a. Merchant Automation provides custom-built websites, automation systems, and digital solutions tailored to client requirements. All project scopes, features, and deliverables will be outlined and agreed upon in writing prior to commencement.
b. Final websites are delivered as fully functional, mobile-responsive, and SEO-optimized based on the selected package. Any post-launch modifications, enhancements, or additional services requested beyond the original scope may incur additional fees.
c. Go-Live Condition: The website will only be published (go live) once the final 50% of the setup fee has been received in full. If payment is delayed, the project will remain in staging or private preview until cleared.
d. The client is responsible for providing accurate content, logos, and brand assets in a timely manner. Delays in delivery of these materials may extend project timelines, which will reduce the length of your active trial.
e. Ownership of the website:
Clients retain full rights to the final website design and content upon full payment of all agreed fees.
Merchant Automation reserves the right to showcase the project in its portfolio and promotional materials unless explicitly requested otherwise.
f. Hosting, maintenance, and automation services may be included in the monthly plan. Cancellation of the monthly plan may result in suspension or removal of connected features and services unless otherwise agreed in writing.
12. Client Responsibilities & Timelines
a. The client agrees to cooperate fully and provide all necessary materials, feedback, approvals, and access in a timely manner to facilitate project delivery.
b. In the event of project delays caused by the client — including but not limited to late submission of content, unresponsiveness, or lack of feedback — Merchant Automation reserves the right to continue with billing cycles as originally agreed.
c. If a 30-day trial period was offered as part of the plan, the trial period begins on the order placement date. If the website is not completed within the trial window due to client-side delays, the monthly subscription will begin automatically at the end of the 30 days. No extensions or refunds will be granted in such cases, as the trial period is considered consumed.
13. Access & Service Continuity
a. All websites, automation tools, and features developed by Merchant Automation are licensed to the client on a subscription basis. Ownership of the website’s design and associated services remains with Merchant Automation unless explicitly transferred in writing.
b. If a client cancels their subscription or fails to make payment, access to the website, including all hosted content, automation tools, and connected features, will be suspended until payment is resumed or the account is reactivated.
c. Merchant Automation is not liable for any business interruption, data loss, or third-party impact caused by suspension due to non-payment or cancellation.
