Lead Management
What Is Lead Management?
Lead Management is about capturing every enquiry, whether it comes through your website, WhatsApp, phone, or email and making sure no lead ever slips through the cracks. With automation and AI, you get a clear pipeline view, instant follow-ups, and better conversions without extra admin work.
“A local trades business saw a 40% increase in booked jobs by simply capturing missed calls and automating follow-ups. No extra ad spend — just smarter lead handling.”
| Features | Benefits |
|---|---|
| AI Website Forms & Chatbot | Capture more leads instantly (even after hours) and push them straight into your CRM. |
| Missed-Call Capture + Auto-SMS | Turn missed calls into booked meetings instead of lost opportunities. |
| Automated Follow-Ups (SMS/Email/WhatsApp) | Increase conversions with timely nudges and reminders that get replies. |
| Lead Scoring & Smart Tagging | Prioritise hot leads and focus your time where it closes revenue. |
| CRM Pipeline (drag-and-drop) | Full visibility of every deal and the next best action — fewer bottlenecks. |
| ROI & Lead Source Reporting | Know which campaigns drive sales so you can spend smarter. |
| WhatsApp & Email Integration | Keep every conversation centralised — no more scattered inboxes. |
